I understand if you did... that was a long downtime. So what happened? What did
you do wrong this time??
An operating system upgrade was aborted in progress. This left the OS barely bootable.
What caused it? The hosting provider enabled a monitoring feature that pings the server, rebooting it if the ping fails. Guess what happens when doing an operating system upgrade? The server is offline. Pings fail. Server hard rebooting in the middle of an upgrade = unusable state.
